Effective Date: 20/06/2025

At Wonder Tales Kids, we take pride in delivering high-quality digital eBooks designed to inspire and educate young minds. As our products are delivered electronically, we have a specific refund policy to ensure fairness and transparency.

Digital Products (eBooks)

Since all our eBooks are digital and downloadable, we generally do not offer refunds once the purchase is complete. However, we understand that things happen so if you experience an issue, we’re here to help.

You may request a refund if:

  • You purchased the wrong item and haven’t downloaded it yet

  • The file is broken, unreadable, or not working as expected

  • You were charged more than once by mistake

Please contact us at [email protected] within 7 days of your purchase with your order details.

Non-Refundable Situations

We cannot offer refunds if:

  • The product has already been downloaded or accessed

  • You changed your mind after purchase

  • You expected a physical product (we only sell digital eBooks)

Exchanges & Corrections

Need a different format or help accessing your eBook? We’ll gladly assist! Just email us and we’ll do our best to resolve the issue quickly.

Contact Us

If you need assistance with a refund, contact us at:
✉️ [email protected]
We’ll respond within 2 business days.